Restaurants are places where various kinds of people go to enjoy a good meal, but along with a good meal, customers prefer an excellent service from the restaurant. Not all the customers that walk into a restaurant come in a good mood, everyone is dealing with their problems, and at the end of the day, they all want to enjoy a good meal.This is where the servers come to play their role.
Servers in any restaurant have one of the most important jobs of all, and thus they must be on their toes at all times. Any customer can walk in, and they must always be a server to greet them. Servers are the ones who must remember every single item on the menu as they can be asked about anything from the menu and the response cannot be “I don’t know.” They must be prepared to have all the answers through the day as they encounter various people.
The following are some of the most crucial etiquettes that server must have at all times-
1) Being Pleasant-
A server must always greet everyone with a smile, no matter even if they are going through a bad day personally. They shouldn’t let any negative vibe reflect when they welcome the customers.
2) Look fresh at all time-
It is essential to look your best while you at any workplace . Especially if you’re a server, then you must look fresh and bright at all time because you’re the first person the customer sees when they walk in. Another reason to look fresh and bright is that unlike many other jobs, you are on constant on display and should not take the risk of sounding clumsy at any given time.
3) Always be prepared-
A server must know the entire menu at the tip of their tongue. A server must always inform the customer if there is a dish that is not available before the customer starts to place their order.
4) Patience is the key-
A server must always be patient and must not interrupt any form of conversation. Always wait for the person to finish speaking before you say anything. A server must always be patient with customers, as some customers take a lot of time to place their order, a server must be ready to stand there and listen to every single order before leaving the table.
5) Always stay alert-
A server must be alert at all times as any person from any table can ask them for their service. Even if it’s not their assigned table, a server must not refuse and should go to see what they require at all times.
6) Server Everyone together-
A server must bring a table’s food all at once. It should never be the case where three people are eating, and the fourth one is still waiting on their order. Serving everyone at the same time is one of the most important etiquettes.